Stiebel Eltron Warranty Information

The warranty terms recorded on this site for Stiebel Eltron Warranty Information.

WARRANTY RESIDENTIAL & COMMERCIAL WARRANTY

STIEBEL ELTRON WARRANTS TO THE ORIGINAL OWNER THAT THE DHC-E TANKLESS ELECTRIC WATER HEATER WILL BE FREE FROM DEFECTS IN WORKMANSHIP AND MATERIALS FOR A PERIOD OF THREE YEARS FROM THE DATE OF PURCHASE. SHOULD THE PART(S) PROVE TO BE DEFECTIVE UNDER NORMAL USE DURING THIS PERIOD, STIEBEL ELTRON, INC. WILL BE RESPONSIBLE FOR REPLACEMENT OF THE DETECTIVE PART(S) ONLY. STIEBEL ELTRON, INC. IS NOT RESPONSIBLE FOR LABOR CHARGES TO REMOVE AND/OR REPLACE THE DEFECTIVE PART(S), OR ANY INCIDENTAL OR CONSEQUENTIAL EXPENSES. SHOULD THE OWNER WISH TO RETURN THE TANKLESS ELECTRIC WATER HEATER FOR REPAIR, THE OWNER MUST FIRST SECURE WRITTEN AUTHORIZATION FROM STIEBEL ELTRON, INC. THE OWNER SHALL BE REQUIRED TO SHOW PROOF OF PURCHASE DATE, AND TO PAY ALL TRANSPORTATION COSTS TO RETURN THE DEFECTIVE PART(S) OR TANKLESS ELECTRIC WATER HEATER FOR REPAIR OR REPLACEMENT. WARRANTY IS VOID IF WATER HEATER HAS BEEN INSTALLED OR USED IMPROPERLY OR IF DESIGN HAS BEEN ALTERED IN ANY WAY. STIEBEL ELTRON, INC. 242 Suffolk Street. Holyoke MA 01040. PHONE: or . FAX: .